Privacy Policy

1. Information We Collect

Velocia Media (“we”, “our”, or “us”) respects your privacy and minimizes data collection. When you request a trial pass or purchase a subscription package, we only collect the information necessary to provision your account:

• Your contact handle (Telegram username or backup contact handle).
• Your preferred device type and media player format (to provide accurate setup instructions).
• Transaction confirmation identifiers from our encrypted third-party payment gateways. We never store raw credit card numbers or private wallet keys on our servers.

2. How We Use Your Information

Your information is strictly used to:

• Deliver your instant activation credentials and device setup guides.
• Provide 24/7 technical support and server optimization assistance.
• Send important service notifications or renewal reminders upon request.

3. Zero-Log & Data Protection Guarantee

We do not sell, rent, or share your personal information with any third-party marketers. All connection routing through our Multi-CDN nodes is encrypted, and we do not log individual viewing history.

4. Your Rights (GDPR & CCPA)

Residents of the European Economic Area (EEA), the United Kingdom, and California have the right to request access to, correction of, or immediate deletion of any personal contact record associated with their order.