Back to Velocia Media Home
Official Service Agreement

Terms of Service

Last Updated: October 2026 • Velocia Media Group

1. Acceptance of Terms

By accessing Velocia Media or requesting any subscription or trial pass (24-Hour Free Trial, 1 Month, 3 Months, 6 Months, or 1 Year), you agree to abide by these Terms of Service. You must be at least 18 years old to subscribe.

2. Account Usage & Connection Policy

Each standard subscription line is provisioned for single-stream household usage unless a multi-connection upgrade has been explicitly arranged with our support team. Sharing credentials publicly or restreaming feeds on public servers will result in automatic line suspension to protect server stability for all members.

3. Internet Speed & Device Compatibility

To experience uninterrupted 4K Ultra-HD and 60fps sports broadcasts, we recommend a minimum broadband download speed of 25–30 Mbps. Velocia Media provides full technical setup support for compatible devices including Amazon Firestick, Smart TVs, Android TV, Apple TV/iOS, and MAG boxes.

4. Service Availability & Updates

While our Anti-Freeze™ 9.4 Multi-CDN infrastructure maintains a 99.98% uptime record, channel lineups and on-demand libraries are dynamically updated and may undergo periodic maintenance or regional routing upgrades to ensure optimal quality.

Customer Support & Inquiries

Need help with your subscription or have questions about these terms? Message our 24/7 live support directly on Telegram at: @velociamediavipbot